Service charge at hotels: Employees at many restaurants want to seek pay hike, others fear tips may dwindle

[BrunGa]

Service charge at hotels: Employees at many restaurants want to seek pay hike, others fear tips may dwindle Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in food bills and allowed customers to file complaints in case of violation.